Disclaimer

Red Star Plc has been touching and improving lives for nearly 25 years, providing quality delivery services people know and trust. When individuals try to use our name to commit fraud, we are very concerned. If you believe you have received a fraudulent communication claiming to come from Red Star Express, please contact us directly. If you were a victim of fraud, you should file a report with your local law enforcement. We will not be held liable for any fraudulent activities emanating from the use of our names by unauthorized persons. We have included some examples of scams below so you can be aware.

Phishing

Certain individuals may attempt to obtain your personal financial information by suggesting you will experience an unfortunate event, or miss an opportunity such as a prize or an award, if you don’t supply them with your personal information immediately. Do not provide financial information to anyone calling or emailing you. Unless you initiated the contact, never provide personal information, including your Social Security Number, bank account details, credit card number or passwords over the phone, email, or internet.
Red Star Plc does not contact individuals to request their personal information. And we will never send you an email or call you claiming we’ve lost your records or are updating them or you should make payment of any form. If you are unsure whether a Red Star communication is legitimate, go to the company’s website by directly typing in the website address www.redstarplc.com instead of using any link provided in the email. If in doubt, a safe alternative is to contact Red Star Plc directly on our phone number 01-2715670-6 or email address enquiries@redstarplc.com.

Other Scams

Increasingly, fraudsters prefer wire transfers as the method of payment for numerous fake-cheque scams. Red Star Plc will never ask you to make any payment for a transaction through any other website or individual bank account. Additionally, Red Star Express Plc will never enter you into a promotion such as a contest, sweepstakes, or giveaway without your express consent. If you win a promotional prize, Red Star Express Plc will not charge you a fee to send the prize to you.
We thank you for the patronage and assure you of our commitment to you as always.


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